BY ALEXIS DYE, COMMUNICATIONS DIRECTOR, HACKLEY COMMUNITY CARE
Hackley Community Care opened NowCare services at its Clinton Street location May 10. Services at the revamped facility treat acute medical conditions that require immediate care.
Acute conditions are those that require medical attention, but are not critical enough to require a trip to the emergency room.
These conditions and symptoms include, but are not limited to earache, allergies, sinus problems, sleep concerns, pregnancy tests, family planning, and birth control, and more.
The NowCare service offers same-day, walk-in assessments and treatments of these kinds of minor, yet acute issues.
What about mental health conditions?
What sets Hackley Community Care’s NowCare services apart from similar facilities is their ability to also offer assessment and treatment for acute mental health conditions.
These conditions include:
• Sexual abuse
• Other negative experiences
This means that if you or someone you love is experiencing a mental health crisis, you could walk through the doors of NowCare and receive care right away.
NowCare is the next step in providing the services our community needs most. We want to make sure no one is left without care or services in an acute situation.
You do not need to be a patient of Hackley Community Care to take advantage of NowCare services at 1550 Clinton St. NowCare Medical services are available to any Muskegon County resident Monday through Saturday, 10:00 a.m. to 8:00 p.m .NowCare Mental Health services are available Monday through Friday, 10:00 a.m. to 6:00 p.m.
When to go to or utilize HCC NowCare Services
If you’re like most people, when you find yourself in a moment of medical crisis, you have have to ask yourself – do I go to the emergency room or do I go to NowCare? The simplest answer is, it depends on the crisis.
When to go to the emergency room. You need to go to the ER if you are experiencing a medical emergency that is threatening your life. That includes:
• Chest pain, breathing problems, or cold sweat that could all be symptoms of a heart attack
• Sudden weakness is your arms, legs, or face; speech troubles; or sudden confusion that could all be symptoms of a stroke
• Head injuries or other severe traumas
• Loss of consciousness
• Uncontrollable bleeding or bleeding that will not stop when pressure is applied
If you are experiencing any of these symptoms, don’t mess around. Call 9-1-1 or head right to the hospital. And if you are unsure, best to err on the side of caution and go to the emergency room.
When to go the NowCare. Some situations you find yourself in might not be life threatening, but are still serious enough to need medical attention right away. In these situations, you should take advantage of Hackley Community Care’s NowCare services.
You should consider going to NowCare if you are experiencing:
• Bites or stings
• Sprains, strains, or swelling
• Pink eye
• Boils and cysts
• Cold symptoms and low grade fever
• Minor cuts
• Sore throat
• Sleep concerns
• Pregnancy tests, family planning, and birth control
You don’t need an appointment, and you can walk in and receive treatment and assessment the same day.
You also don’t need to be an existing patient of Hackley Community Care. NowCare services are available to anyone in our community who needs care for acute medical concerns.
Hackley Community Care’s NowCare services are now open at 1550 Clinton St.
Hackley Community Care Services
Our services include the following.
Medical/OB Services – (231) 737-1335
Dental Services – (231) 737-8603
Behavioral Health Services – (231) 737-1335
Community Care Pharmacy – (231) 737-9510
Muskegon Teen Health Center – (231) 733-6680
Oakridge Teen Health Center – (231) 733-6830
New Patient Registration – (231) 733-6750
To schedule your appointment or receive answers to any questions you may have, please call us at (231) 737-1335.
Hackley Community Care (HCC) is a Federally Qualified Health Center that has been providing quality health care services since 1992. Hackley Community Care has continuously expanded to provide an array of services that include full primary care, OB, dental, behavioral health, pharmacy (Community Care Pharmacy), home based and school based health services, and other supporting programs such as Grandparents Raising Grandchildren and Komen Breast Health services. All of our services are designed to meet the needs of the underserved in our community. Follow on Facebook or visit HackleyCommunityCare.org.